Frequently Asked Questions
Everything you need to know about our services, pricing, scheduling, and warranty.
- Home
- FAQs
categories question
General Questions
VEHICLES & VEHICLE INFORMATION
Pricing & Estimates
REGISTRATION
Still Have Questions? We’re Here to Help.
Our team is ready to provide personal support and guide you through every step of your vehicle purchase
Ask Us Questions
General Questions
Everything about The Irish Repo Auction and how the platform works.
What is The Irish Repo Auction?
The Irish Repo Auction is an online vehicle auction platform where registered customers can browse available vehicles and participate in auctions. Our platform provides customers with access to repossessed and other auction vehicles, allowing eligible bidders to compete for vehicles according to the terms and conditions of each auction.
How does The Irish Repo Auction work?
Vehicles are listed on our website with available information about the vehicle and auction. Customers register for an account, review the vehicle details, complete any required bidder verification or fee requirements, and place bids during the auction period.
Who can participate in your auctions?
Anyone who meets our registration and bidder requirements may be able to participate. Customers must provide accurate account information and comply with our auction terms, bidding rules and payment requirements.
Are the vehicles only for dealers?
No. Our auctions can be suitable for private buyers, motorists, families, businesses, traders and other eligible customers.
Are all vehicles repossessed?
The vehicles offered through the platform may include repossessed vehicles and other vehicles made available for auction. Customers should always review the individual auction listing for the specific source and condition information provided.
Can an auction be changed or cancelled?
An auction may be changed, withdrawn or cancelled in accordance with the applicable auction terms. Customers should always check the latest information shown on the relevant auction listing.
How long do auctions normally last?
Auction durations can vary depending on the vehicle and auction. The relevant listing will show the applicable opening and closing information.
Where are your vehicles located?
The exact location of each vehicle can vary. The relevant auction listing will provide available information about the vehicle's location and collection arrangements.
VEHICLES & VEHICLE INFORMATION
What information is provided about each vehicle?
Depending on the vehicle, listings may include photographs, make and model, registration information, mileage, condition information, auction details and other available vehicle information.
Are the photographs of the actual vehicle?
Vehicle photographs should correspond to the vehicle being offered. Customers should nevertheless review the complete listing and any accompanying information before bidding.
Are repossessed vehicles sold in perfect condition?
Mostly. Repossessed and auction vehicles may have varying conditions. Some may require mechanical, cosmetic or other repairs.
Can I see the vehicle's condition before bidding?
Where inspection is available, customers should take advantage of it. You should also carefully review the photographs, description and any available condition information before placing a bid.
Is mileage guaranteed?
Mileage information is provided based on the information available to us or the relevant seller/source. Customers should review the individual listing and available documentation before bidding.
Do you provide vehicle history information?
Where vehicle history information is available, it may be included with the listing or provided as part of the available vehicle documentation. Customers should carry out their own due diligence before bidding.
Pricing & Estimates
How do I place a bid?
Log in to your account, open the vehicle auction you are interested in and review the listing carefully. If you meet the bidding requirements, you can enter your bid using the bidding interface provided.
Can I change or cancel my bid?
You should treat every submitted bid as a serious commitment. Bids may not be cancelled or withdrawn simply because a bidder changes their mind, except where permitted by our auction rules or applicable law.
Is there a minimum bid?
Each auction may have its own starting bid, minimum increment or other bidding requirements. These will be displayed on the relevant auction listing where applicable.
What happens when another bidder outbids me?
You may place another bid while the auction remains open, provided you continue to meet the applicable bidding requirements.
What happens when the auction ends?
When the scheduled auction period ends, bidding closes. The highest eligible bid may be identified as the winning bid, subject to any reserve price, seller approval or other conditions attached to the auction.
Can I bid on more than one vehicle?
Yes, provided you meet the participation requirements for each auction and are able to complete payment for any vehicle you successfully purchase.
Can I inspect a vehicle before bidding?
Where inspection is available, the relevant auction listing will provide information about inspection arrangements. Customers are encouraged to inspect a vehicle where possible before committing to a bid.
REGISTRATION & ACCOUNTS
Do I need an account to place a bid?
Yes. You must have a registered account and meet the requirements for participating in an auction before placing a bid.
How do I create an account?
Select My Account or Register on the website and provide the requested information. Follow the instructions to complete your registration.
Why do I need to provide my information?
Account information allows us to identify bidders, manage auction participation, communicate important auction information and process successful purchases.
Can I have more than one account?
Customers should not create multiple accounts to circumvent auction rules or restrictions. Each customer should use accurate information when registering.
I forgot my password. What should I do?
Use the Lost Password option on the login page and follow the instructions to reset your password.
Can my account be suspended?
Yes. An account may be restricted or suspended where there is a breach of the auction terms, suspicious activity, non-payment, misuse of the platform or other circumstances permitted under our policies.